CustomerScan has engineered a facial identification system specifically crafted to pinpoint individuals who have opted for self-banishment from wagering activities and are prohibited from being on the property.
This budget-friendly software operates on any standard Microsoft Windows PC equipped with one or multiple cameras.
The facial identification firm collaborated with specialists and advisors from Oxford University’s Visual Geometry Group to develop this innovative AI-powered solution. Individuals who have chosen self-exclusion from gambling have their data, including images, securely maintained in a cloud environment. The facial identification software can detect these individuals in under a tenth of a second with an accuracy exceeding 99%.
Upon installation, should someone listed in the self-exclusion database enter the establishment, the cameras record their image instantly. The system then notifies on-site personnel through the application, WhatsApp, or email that a self-barred individual has entered the premises, furnishing their name and the timeframe of their self-exclusion.
This technological advancement assists operators in enhancing the protection and welfare of their customers and guarantees compliance with self-exclusion guidelines.
Laura Bedborough, Business Development Lead and ClientScan Co-founder, proudly announces the release of their revolutionary platform. ClientScan is a novel tool harnessing the capabilities of artificial intelligence to protect susceptible individuals in self-isolation who are prone to gambling issues.
This cutting-edge solution employs a meticulously crafted convolutional neural network, guaranteeing both rapid processing and precision in pinpointing at-risk individuals while upholding the utmost levels of security and data confidentiality.
“We engineered ClientScan specifically to tackle the distinct hurdles of self-isolation within the UK gaming sector,” states Bedborough. “Our platform assists operators in adhering to the stringent regulatory framework established by the Gambling Commission.”
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